If you are a passenger with mobility issues and need wheelchair assistance, but are still worried about which airline to choose? Then here’s the solution for you, as we have drafted this detailed article, which unfolds in-depth about the airlines, their contact details, official website, and more. The guide also states the booking process, different ways of booking, and more. Every airline has its own rules and regulations, but if you want to request wheelchair assistance, then make sure to do it at least 48 hours before the flight’s scheduled departure. Go through this thorough guide, which will help you in booking wheelchair assistance with the best airline of your preference.
How to Book Wheelchair Assistance?
There are various ways through which you can request wheelchair assistance, whether online, at the airport, through the customer center, or more. Here are some of the ways through which you can book airlines wheelchair assistance.
Online Booking
Online bookings have made things easy for passengers, and now everyone can make reservations from anywhere, anytime. Booking online can also be further divided, as you can book wheelchair assistance at the time of booking the flight or after booking the flight. Here’s the step-by-step process for before and after booking.
At the Time of Booking
- Begin by signing in to the official website of the airline and registering.
- Then book the preferred flight and fill up the necessary details to make a reservation.
- Navigate to the manage or special assistance section to make a wheelchair assistance request.
- Indicate whether you need assistance at the airport (check-in, security, boarding), on the aircraft (transferring to/from your seat, lavatory), or both.
- Be prepared to provide details about your mobility aid, any specific needs, or medical conditions that may impact your travel.
- Double-check that your request for wheelchair assistance is added to your reservation and that the appropriate service code is assigned.
After Booking
- If you’ve already booked your flight and forgot to request wheelchair assistance, you can call the airline’s customer service line. You should inform them about your assistance needs, and they will be able to add the request to your flight details. You can also do it online through the airline’s website.
- Sign up for your account through which you made flight reservations.
- Navigate to the “manage my bookings” section and look for special assistance or wheelchair assistance.
- Add your preferred special assistance and fill out the assistance form with all the necessary details.
- Re-check all the details and submit the form.
Booking at the Airport
If you have not requested wheelchair assistance online or in advance, then you can book the assistance at the airport also. Follow these steps to smoothly book wheelchair assistance at the airport.
- Arrive at the airport at least 2 hours before your flight, especially if you are flying internationally or have connecting flights.
- Check in for your flight and inform the airline staff about your wheelchair assistance request.
- Follow the instructions provided by the airline staff for receiving wheelchair assistance.
- Be prepared to board the aircraft before the other passengers, which is usually part of the wheelchair assistance service.
- If you require assistance onboard, inform the flight attendants and they will assist you with transferring to your seat, using the lavatory, or with any other needs.
Booking through Call or Chat
If not online or at the airport, then you can request wheelchair assistance by calling or through chat with the airlines.
- Call: Contact the airline’s customer service or special assistance line. You can often find these numbers on the airline’s website or through their booking portal. For your convenience, we have provided the contact details of the airlines below.
- Chat: Some airlines offer live chat assistance, which may be available on their website or mobile app.
Chat with the airline staff at least 48 hours before your flight. The airline will provide you with wheelchair assistance to make your trip more convenient and comfortable.
Booking through Airlines Local Offices
You can book wheelchair assistance with the help of the airline’s local offices. You can visit the airline’s office and have a one-on-one conversation with personnel of the airline. They will guide you to book wheelchair assistance or other services. If not visiting, then you can also contact them by calling or texting.
Airlines Contact Details for Special Assistance Requests
For your convenience, we have provided the contact details and official website links of more than 100 airlines. So you can connect with your preferred airlines to book wheelchair assistance quickly and smoothly.
Conclusion
Booking special assistance services or wheelchair assistance through any airline has become easy and convenient. The modern and advanced ways have been introduced, which help you to make the flight booking and request special assistance easy. You can book assistance online, at the airport, or through the customer center. Online assistance can be booked with just a few steps. Just visit the airline’s website, and with a few clicks, the booking is made. With the help of the airline’s contact number and website information, you can easily plan your future trips. So, plan your next travel and enjoy it without any hassle and stress.
Mostly Asked Questions
When you arrive at the airport, head to your airline’s check-in desk. Inform the airline representative that you need wheelchair assistance.
Generally, wheelchair assistance is free of charge at the airport by the airlines.
To request wheelchair assistance on a flight, it’s best to inform the airline during the booking process or by contacting them at least 48 hours before your flight.
An air carrier must not require any kind of proof as a condition for the provision of transportation, except in some very limited circumstances.