People opt for air travel because it is more comfortable and convenient for everyone, including passengers with special needs or mobility issues. To ensure the comfort and safety of passengers with special needs, Frontier Airlines offers a range of specialized assistance services, including wheelchair assistance. So, if you are also planning a trip with Frontier Airlines, then you can book Frontier Airlines Wheelchair Assistance through the Frontier Airlines official website. Make sure that you request wheelchair assistance at least 48 hours before the scheduled departure. For your help, we have crafted this detailed article through which you can enhance your knowledge and have a guided way to get wheelchair assistance. Through this guide, you will get to know about types of wheelchair assistance, ways of booking assistance, and more.
How to add wheelchair assistance in Frontier Airlines?

Requesting Wheelchair Assistance is easy with Frontier Airlines. You can book wheelchair assistance in various ways, like online booking, through the customer center, through chat, text, and more. Here’s a step-by-step process through which you can book Wheelchair Assistance.
- Frontier Airlines recommends that its passengers book wheelchair assistance at least 48 hours before the scheduled departure time, whether you are booking online or through any other means.
- If you are requesting wheelchair assistance online, then fill out the wheelchair assistance form through Frontier Airlines’ official website (www.flyfrontier.com). You can also make wheelchair assistance bookings through their airline’s customer care.
- Frontier Airlines allows you to make a wheelchair assistance request at the time of booking the flight or even after booking the flight. When requesting assistance, be ready to provide all the specific details about your mobility requirements.
- Providing necessary details will help Frontier Airlines understand your needs or requirements and make all necessary arrangements on time.
- If you are not able to make reservations online or by phone, then you can also request assistance via text or chat.
- On the day of the flight, you should arrive early to allow ample time for check-in and other pre-boarding processes. Upon arrival at the airport, inform the airline staff of the wheelchair assistance.
- If you have not booked the assistance in advance, then you can also do it at the airport. But it is advised to request assistance in advance to avoid any last-minute stress and difficulty.
Factors to Consider while Booking Frontier Wheelchair Assistance
Various factors need ot be considered while requesting wheelchair assistance Frontier Airlines. Here are some of them that will help you enhance your travel experience with Frontier Airlines.
- Firstly, and most importantly, factor in booking assistance in advance, at least 48 hours before the scheduled departure, so that the airlines can make necessary arrangements. It is also good for avoiding the last-minute cancellations.
- To know more information on available services and to ensure your needs are met, you can get in touch with Frontier Airlines Customer Service or visit the Frontier Airlines website.
- It is advised that you provide all the necessary details in advance to ensure comfort, safety, and independence throughout the trip. This also helps you to enjoy a stress-free travel experience.
- If you are bringing your wheelchair, then inform the airline in advance. You should also provide information about your wheelchair, like its size, type, and whether it is manual or battery-powered.
- Your oxygen tanks, transported in the cabin, should not be more than 26 inches in height and should weigh less than 11 lb.
- Frontier Airlines assists and accommodates various disabilities or pathologies. So, passengers with specific needs should inform the airline in advance to experience a seamless travel experience.
- It is also to be noted that Frontier Airlines’ policies and procedures may be subject to change. So you should check the latest and up-to-date information on the airline’s officia websitel ot through the customer center.
Benefits Provided by Frontier Airlines Wheelchair Assistance

Being one of the most well-known airlines, Frontier Airlines excels in providing the best services and facilities. Considering that, here are some of the benefits provided by Frontier Airlines Wheelchair Assistance.
- Assistance at the airport: Frontier Airlines provides trained personnel or members at the airport to assist passengers with limited mobility or special needs. The personnel help with the check-in process, security procedures, navigating the Frontier Airlines terminals, and boarding the aircraft.
- Boarding and Seating: Passengers requiring wheelchair assistance receive priority boarding to ensure a smooth and comfortable boarding process. Frontier Airlines staff or cabin crew guide you to your assigned seat and help you place your necessary items and get comfortable.
- In-flight Assistance: Cabin crew members provides additional assistance during the flight. They assist passengers with accessing lavatories, retrieving items from overhead compartments, and with any other work.
- Arrival and deplaning: Upon arriving at the destination, Frontier Airlines staff assist you in disembarking the aircraft. They ensure a smooth transition to the airport and guide you through the remaining process at the airport.
- Frontier Airlines allows passengers to travel with their wheelchairs free of charge. However, informing the airline in advance is recommended to ensure proper handling and storage. Cabin storage for wheelchairs is subject to space availability. If your wheelchair cannot be accommodated in the cabin, then it will be stored in the aircraft’s cargo hold.
Other Special Assistance Services provided by Frontier Airlines
Not only wheelchair assistance, but Frontier Airlines also provides various other special assistance services for passengers’ comfort and convenience. Here’s about the additional Frontier Airlines special assistance services.
Cognitive/Developmental Disability Assistance
If you have any cognitive or developmental disability and require assistance, then you should have someone to assist you or to explain things on your behalf. Assistance is provided at every point of the airport, at the gate, onboard, and at any connection point. Assistance is available from the airport ticket counter to/from gates and between gates for connecting flights. At the time of air travel, passengers should consider the possibility of flight delays, diversions, or any other flight irregularities. In these cases, passengers with any health, sensory, dietary, or other needs should always have a secondary plan, as the airline does not provide any employees for assistance. If you want personal or continuous assistance, then you should travel with a safety or personal care assistant.
Deaf/Hard of Hearing or Blind/Sight Impaired
Sometimes it is difficult for the employees to know if the passenger is unable to hear, so you should identify yourself to the airline customer service representative at the ticket counter or departure gate to get assistance. The passenger should also yourself to the flight crew so that they can establish an acceptable means of communication to provide the important flight information. Passengers who are blind/Sight Impaired can get assistance to or from the gates. You can request assistance, and the airline staff will assist you with flight connections, with identifying in-flight services, and more. But it is to be noted that assitance is provide only at special request.
Trained Service Animals
According to the U.S. Department of Transportation (DOT), only dogs are accepted as service animals that are trained to do work or perform tasks for the benefit of a qualified individual with a disability. This includes psychiatric service animals. Passengers traveling with a service dog must complete and submit the Service Animal Air Transportation Form, attesting to the dog’s health, behavior, and training. The reservations should be made at least 48 hours before the scheduled flight. After that, the passengers can submit the completed form in person to a Customer Service Agent upon arrival at the airport. If you want to bring emotional support animals onboard, then you can bring them by paying an additional fee, and the animal should be eligible to travel under the airline’s pet policy.
Medical Services
Passengers with medical conditions can request assistance with oxygen or other medical devices, as well as have a plan of action for any health needs in case of flight delays or diversions. Frontier Airlines participates in the Voluntary Provision of Emergency Services Program (VPESP), which allows qualified individuals (such as law enforcement officers, firefighters, and medical personnel) to volunteer their services during in-flight medical emergencies.
Conclusion
Air travel gets easier when the airline you travel with prioritizes passengers’ comfort and safety, and Frontier Airlines stands out in that sphere. Frontier Airlines concerns every passenger, including passengers with special needs or mobility issues. Passengers with special needs are provided with a wide range of special assistance, and it should be requested at least 48 hours before the scheduled departure. You can have an easy and smooth wheelchair booking with the help of the booking steps we have provided. So, plan your next travel with Frontier Airlines and have a memorable experience.
Frequently Asked Questions
Yes, Frontier Airlines provides wheelchair assistance at airports, and you can request this service when booking the flight or at the airport.
During the reservation process, inform your airline about your mobility needs. Most airlines have a section in the booking form where you can request special assistance.
Wheelchair assistance at airports is generally provided for free by airlines. This is a service required by the Department of Transportation for passengers with special needs.
To request wheelchair assistance with Frontier Airlines, you should select “Add Special Services” while booking your reservation on the Frontier Airlines website or the Frontier Airlines mobile app. You can also book assistance at the airport.
Frontier Airlines does not charge for wheelchairs, walkers, canes, crutches, or other mobility devices. These devices are allowed in the passenger cabin or checked at the gate at no cost.
Yes, Frontier Airlines does offer a senior discount. Travelers aged 55 and up can get 55% off base fares on select flights. To take advantage of this discount, you can use promo code 55FOR55 on the Frontier Airlines website.